Monkeys and Bananas

Did you ever wonder how things develop to the point of, "We don't do it that way here?"  This phrase often works as the stop sign that impedes process improvement.

Well, here's one cogent explanation, in the form of a video entitled "Monkeys and Bananas."


Thanks for this lead go to Australia's Sarah Dalton, a Fullbright Scholar studying the development of clinical leadership programs at Anne Arundel Medical Centre and throughout the US.