It's always a pleasure to be invited to address BU Professor Joe Restuccia's graduate course, "Health Services Delivery: Strategies, Solutions, and Execution." The syllabus is well constructed and the MBA students bring lots of perspectives because they are working in a variety of health care-related organizations.
In the section before my talk, the student teams were reporting on their conceptions of the value equation by identifying domains and examples of specific measures that represented quality, along with defining how to create reportable metrics on that dimension.
I have copied below a humorous depiction of the concept offered by student Steve LeBlanc. The hoped-to-be-maximized numerator represents happy and healthy workers in a company. The hope-to-be-minimized denominator represents people with long-term or chronic disease requiring large expenditures of funds and lost work time.
Steve works at InterSystems Corporation in Cambridge, MA, a company that seeks to enhance interoperability among the various electronic health record companies. Hmm, seems like a good idea, particularly for those health systems that have bought systems that are designed with other views in mind.
It was unclear if Steve's beatific smile derived from his pleasure in drawing the value equation or was in anticipation of a post-class birthday celebration. I suspect the latter.
I have copied below a humorous depiction of the concept offered by student Steve LeBlanc. The hoped-to-be-maximized numerator represents happy and healthy workers in a company. The hope-to-be-minimized denominator represents people with long-term or chronic disease requiring large expenditures of funds and lost work time.
Steve works at InterSystems Corporation in Cambridge, MA, a company that seeks to enhance interoperability among the various electronic health record companies. Hmm, seems like a good idea, particularly for those health systems that have bought systems that are designed with other views in mind.
It was unclear if Steve's beatific smile derived from his pleasure in drawing the value equation or was in anticipation of a post-class birthday celebration. I suspect the latter.
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